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General Inquiries

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Club Contacts:

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Office

reception@suburbanfc.ca
902-832-6824

Child Protection & Safety:

playersafety@suburbanfc.ca
902-832-6824

SFC Office

59 Damascus Rd, Bedford, NS B4A 0C2

Mondays: 10:00am-5:00pm

Tuesdays closed

Wednesdays 10:00am-6:00pm

Thursdays closed

Fridays 10:00am-4:00pm

Frequently Asked Questions

Registration fees must be paid online through your RAMP account at the time of registration.
The system accepts credit cards, Visa Debit and Mastercard Debit
If you are unable to pay with Credit or Debit, please email registration@suburbanfc.ca to request another payment method (E-Transfer, Cash, Cheque)
Please note: if you are requesting to pay by E-Transfer, Cheque, or Cash, we must receive the payment BEFORE you will be allowed to register

Financial Aid: Please see info HERE

Players MUST register for their own age group. Any players that usually play an age up will be moved on the back end of the registration system by Club Staff

Please visit the Contact page for up to date hours

Office Address:

59 Damascus Rd (Bedford Commons)

Bedford, NS B4A 0C2

For Spring/Summer Registration usually opens in mid February. Updates will be sent out on our website/social media when they open.

Please refer to the page of your program of interest on our website to find the closing date of registration.

Registration for the Fall/Winter Sesons open in September. More information will come closer to the time

Most of our programs have times and locations on their program page under "Schedule".

Some of our Programs will not have a confirmed schedule until we receive our Field Allocations from HRM

*Please Note: All programs will clearly state a confirmed schedule on their program page once we have received confirmation from HRM.
All posted schedules are subject to change as factors out of our control may require us to make updates to schedules

Please refer to the following Age Division Matrix on the PROGRAMS page chart to see what age group your child would fall under by birth year.

In order to change a credit card information for upcoming payments please follow the steps below


- Login to your Ramp Registrations account
- On the left, go to "Transactions" > "Update Pending/Failed Payments". -
- There the credit card # can be changed for pending payments
- Fill out the new card details
- Select the checkmarks next to the payments the new card applies to, and click 'SUBMIT'
 

Credits will be added to the player’s RAMP account in the month after the draw.

Spond is our organizational tool for schedules, attendance/availability, communications, and updates.
 
The Spond app is available for iPhone (iOS 15 or later) and Android phones (version 7.0 or later) App Store / Google Play
You can also access Spond through a browser Spond Web-app    
 
You will be added to Spond about a week before your program start date.
 
  • Below are the key steps & details about getting set-up with the Spond App once the group for your program has been set up:

    1. If you have not yet created a profile, you will receive an email from noreply@spond.com with the subject "Welcome to *group name* on Spond"  - open this email and click on "Respond to group invitation"

    2. If you already have the app (i.e. you have used Spond previously), open it and go to the Groups tab. Then you'll see a text at the top "You've been invited to *group name*

    3. Check that the information on the page that opens is correct

    4. Select ‘Accept’

HRM, HRCE and the indoor facilities (BMO Soccer Centre/East Hants Dome) determine cancellations and field conditions. Any cancellations will be updated on Spond as soon as we receive the info.

The coach’s contact information will be located on Spond.
 

Refer to the page of your program of interest on our website to find the closing date of registration.

We may not have any more availability left if registration has been closed, if you would like to register, please email admin@suburbanfc.ca and ask if there is any space available for your program of interest. We will do our best to accommodate.

Purchase Uniforms Here

Please wait to order until you have been confirmed with your team. Please read your program page closely before ordering any uniforms as they are all custom-made and non-refundable.

(Please note: First Touches, Simbas and U10/12 Recreational do not need to order PUMA as a uniform will be provided)

Everything regarding your program’s sessions will be updated on Spond whenever we get confirmation on the time/location of the session. If you have any specific questions about scheduling or attendance, please reach out to your respective coaches.
 

If you have not received information about upcoming events, uniform/program details, etc, you may have "opted out" or "unsubscribed" from our mailing list.

To resubscribe email Admin@suburbanfc.ca

Open the Spond app: on your phone.
  1. Select Groups, then your player's group .
  2. Select Members.
  3. Tap your player's name
  4. Tap the plus sign (+) .
  5. Enter the new guardian's information: and complete the process.
 
 

Refunds

A) Refunds for High Performance and Competitive programs and camps:

• The competitive evaluation fee is non-refundable ($40 for all programs that include tryouts)

• Subject to a $40.00 administration fee (on top of the $40 evaluation fee)

• Refunds will be reviewed by the Executive Director where a player trying out for a competitive team is not selected for the desired team and the player decides to leave SFC immediately after tryouts

• Refunds will be reviewed where a player trying out for a team is not selected and SFC is unable to provide a suitable alternative.

• Refunds WILL NOT be processed for players withdrawing after they have been offered and have accepted a team assignment.

• Players are responsible for full payment of Team Fees and Club Fees. Outstanding registration fees are due upon withdrawal from the program.

 

NO REFUNDS will be issued if a player leaves after they have accepted a spot on a team.

Refund Requests must be made in writing, by email, or online to admin@suburbanfc.ca and clearly indicate the reason for withdrawal.

• Refund requests made from a coach or volunteer on behalf of a player WILL NOT be accepted.

• Refund requests made over the phone or through voice mail WILL NOT be accepted.

• Refunds will only be issued once uniforms and equipment are returned to the club if applicable.

 

B) All Community soccer program and camp refunds are:

• Subject to a $40.00 administration fee.

• Must be made in writing, by email, or online to admin@suburbanfc.ca by June 30th (Summer Season) / November 30th (Winter Season), and clearly indicate the reason for withdrawal.

• No refunds will be issued after the June 15th / November 15th refund request deadline.

• Refund requests made from a coach or volunteer on behalf of a player WILL NOT be accepted.

• Refund requests made over the phone or through voice mail WILL NOT be accepted.

• Refunds will only be issued once uniforms and equipment are returned to the club if applicable.

 

C) Full refunds for community programs and camps (less the administration fee):

• Where a player trying out for a competitive team is not selected and SFC is unable to provide a suitable alternative within the community program.

 

D) Partial refunds for community programs and camps (less the administration fee):

• Where a player suffers a season-ending injury, attested to by the attending physician prior to July 31st (Summer Season) / January 31st (Winter Season). 

E) Refunds WILL NOT be processed under the following conditions:

• Written requests received after June 30th for the summer season / November 30th for the winter season.

• Where a player suffers a season-ending injury, attested to by the attending physician after July 31st for the summer season / January 31st for the winter season.

• High Performance / Competitive players withdraw after they have been offered and accepted a team assignment.

• Where a player wishes to transfer to another club after SFC has registered them with the governing soccer organizations.

• Where a player has been disciplined by one of the governing soccer organizations, the club or has outstanding debts to the club

• Refund request for games cancelled due to weather.

F) All other refund requests will be assessed on merit by the Board of Directors.

 Player Releases/Transfers

• High Performance & Competitive players will not be released or transferred until ALL outstanding club fees & team fees have been paid in full.

• A player will NOT be registered for their respective league if outstanding fines or fees have not been paid.

• All returned cheques are subject to a $40 NSF admin fee.

Yes! Most of our camps are open to all players in and outside of our club, with the exception of our Academy Camp which is specifically tailored toward our club players.

Tryouts are held for our programs beginning at level U12. There are no tryouts for our Skill Centre or Community programs.

If you are interested in an Academy level, AA, A or B level, please register for the program of your interest. If your player is moved to a different program or level, we will prorate or add any additional fees to your registration if you accept the invite.

Contact Us

Please note that during the registration period, we receive an influx of emails, calls and messages and will do our very best to respond in a timely manner. You can expect to receive a response within 48-72 hours (please refer to our office hours for further information).

Unfortunately due to time constraints, there will be no make-up sessions or pro-rated refunds due to poor weather/field closures. Field closures and extreme weather conditions are beyond our control. We will always strive to ensure that programming is offered when we have access to fields and it does not jeopardize the safety of our players. Any cancellations will be clearly communicated via TeamSnap.

Registration Is Open

Spring & Summer Programs

Join us on the field this season—skills, friendships, and great memories await.